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Orders from our global hubs typically take between 4-7 business days to arrive at our West African hubs. Once cleared through customs, local delivery takes another 24-48 hours.

Logistics slots are pre-allocated shipment windows. Booking a slot early ensures your items are processed in the fastest possible batch, reducing overall wait times.

Yes, for most in-stock items, we support Pay on Delivery. Pre-order luxury items from international hubs usually require a 50% commitment via MoMo or Card.

ShoppyWelb supports MoMo and card payments with transparent payment state tracking and payout workflows.

Customers get real-time order visibility, verified vendor signals, clear payment status, and consistent delivery updates.

You can initiate a return through the Account Dashboard within 48 hours of delivery. Our quality inspection team will verify the claim and process your refund within 3 business days.